|
|
![]() |
 |
|
1.
Q : When will you reply me after I place an order ?
A : One of our staff will contact you in 24 hours after getting your order .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
2.
Q : When do you send goods after receiving payment ?
A : Your goods will be sent out within 1 or 2 working days after receiving your payment .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
3.
Q : What's your shipping method ?
A : We ship items via express services to you door,mainly by EMS,DHL,TNT,UPS and FEDEX.You will get a
tracking number to track your package .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
4.
Q : What kind of payment terms do you accept ?
A : We accept 3 payment terms,they are Western union ,Money gram and Bank wire . For more information ,
please click "payment terms "on our website .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
5.
Q : What's your working time ?
A : Beijing Time : from 9:00 AM to 6:00 PM . (Monday to Friday);9:00 AM to 12:00 Am ( Saturday) .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
6.
Q: Why my shopping card is empty? after I place an order ?
A : This seldom happens.If you indeed didnot succeed to making an order on our website ,please contact us
immediately or send your order information (item number,color,size and quantity) to our email .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
7.
Q: How can you ensure the quality ?
A: All items in your order will be double checked before shipping to you .We offer high quality products .So
we have many old customers who order to us again and again .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
8.
Q : How about your credit standing ?
A : You will get a tracking number to track your package after your items are sent out .We have enjoyed good
reputation among our customers since our company founded in 2000 .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
9.
Others : Any questions or for more information pls email to us at anytime,or call us during our working hours .
We will try our best to help you .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
|
|